Sales Policy

Effective Date: March 7, 2025

ByteAliTech (“Company,” “we,” “us,” or “our”) is committed to providing a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions governing purchases made on our website (https://bytealitech.com).

1. Order Acceptance & Processing

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

  • Once an order is placed, you will receive an email confirmation with order details.

  • Processing times vary but generally take 1-3 business days before shipping.

  • Orders may be canceled within 24 hours of placement for a full refund. After this period, cancellation is not guaranteed.

2. Pricing & Payment

  • All prices are listed in USD and are subject to change without notice.

  • We accept the following payment methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

    • PayPal

    • Other third-party payment providers as indicated at checkout

  • Sales tax is applied where required by law.

  • Payments must be successfully processed before order fulfillment.

3. Product Availability & Backorders

  • We strive to keep our inventory updated; however, some products may become unavailable after an order is placed.

  • If an item is out of stock, we will notify you with an estimated restock date or offer a refund.

  • We reserve the right to discontinue products at any time without notice.

4. Shipping & Delivery

  • Shipping times depend on the destination and chosen shipping method at checkout.

  • We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.

  • Customers must ensure that shipping details provided are accurate to avoid delivery issues.

5. Returns, Refunds & Exchanges

  • Customers can request a return within 30 days of receiving their order.

  • Items must be in original condition and packaging to be eligible for a return.

  • Refunds are processed within 7-10 business days after receiving the returned item.

  • For full details, refer to our Refund and Returns Policy.

6. Warranty & Product Defects

  • Some products come with a manufacturer’s warranty, as stated in product descriptions.

  • If you receive a defective item, contact us within 7 days with proof of defect (e.g., photos) for a replacement or refund.

7. Fraud Prevention

  • We reserve the right to refuse transactions suspected of fraud or unauthorized use of payment information.

  • Suspicious orders may be subject to additional verification or cancellation.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from product use or purchase.

  • Our liability is limited to the amount paid for the product in question.

9. Modifications to This Policy

  • ByteAliTech reserves the right to update this Sales Policy at any time. Changes will be posted on our website with an updated effective date.

10. Contact Information

For any questions regarding our Sales Policy, please contact us:

  • Email: info@bytealitech.com

  • Phone: (502) 405-1000

  • Address: 1063 Champions Cir, Simpsonville, Kentucky, 40067